Important Information/Museum Entry Guidelines

Reservation Process:

• Reserve a spot for EVERY PERSON in your group, including members and children under the age of 1.
• Your reservation is not complete until you hit "Check Out" AND receive your order number. You will also receive a confirmation email and eTickets.
• Reservations and admission for Joy Park Free Nights are free.

Museum Experience:

• As a reminder, Joy Park Free Nights are from 4:30 – 6:30 pm, and play is limited to Joy Park only. 
• The Gift Shop and Café are open. Thanks for supporting the Museum!

Masks and Safety:

• We require all guests ages 3 and over to wear a mask inside the Museum for check-in. 
• Masks are optional for all guests in Joy Park.
• If you or a family member are feeling sick or experiencing any COVID-19 symptoms, please stay home. We look forward to seeing you at the Museum another day.
• To ensure the safety of our visitors and staff, individuals who have been diagnosed with COVID-19, who are aware that they have been exposed to COVID-19, or who are experiencing any symptoms of infection from the COVID-19 virus may not enter the Museum. The Children’s Museum requires that anyone entering the facility be free of symptoms of COVID-19 identified by the Centers for Disease Control. By making this reservation, you confirm that you, your family, and everyone in your reservation: (i) are not currently experiencing these symptoms, (ii) do not have a confirmed or suspected case of COVID-19, and (iii) that you will reschedule your visit should anyone in your reservation present with any symptoms or contract the virus before entering the Museum.
• All guests acknowledge that risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely serious and highly contagious disease that can lead to illness and death. Public health authorities have stated that certain persons are at higher risk for severe illness. By making this reservation, all guests acknowledge the serious and contagious nature of COVID-19.
• All guests are personally responsible for their own safety and actions while on Museum premises, including but not limited to those related to potential or actual exposure to COVID-19.
• All guests expressly waive any legal or other claims against the Children’s Museum arising from or relating to COVID-19. 

Policy updated September 8, 2021.